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FAQs
Below are answers to the questions we are asked most often. However, if you still have questions you can easily contact us by phone or e-mail and we will be pleased to help.

You can contact us by phone on:

0113 253 253 1 (within the UK)
0044 113 253 253 1 (from Europe or the USA)
between 08:00 and 20:00, seven days a week.

or by e-mail at:

info@fieldhockeyworld.com
What is the difference between wood and composite sticks?
Wood sticks are normally made of Mulberry and then reinforced with materials such as Carbon, Kevlar, Fibreglass and Dyneema. The big advantage of wood sticks is that first touch control and feel on the ball are generally much better than composites.
At the Athens Olympics, a lot of skillful Spanish and German players used wood sticks.

Composite sticks are made of a mixture of Carbon, Kevlar and Fibreglass. They are made in moulds, so that every stick will have the same shape, weight and balance. This means that if you were to buy a Grays GX5000 in 36.5" Medium and you wanted the same stick again in a years' time, it would be exactly the same as your old stick.
Composites are also extremely stiff, which gives excellent hitting power. It is for this reason that many people buy composite sticks. The drawback is that ball control and first touch are not as good compared to a wood stick.
What is the difference between wood and composite sticks?
What stick length do I need?
The standard adult length is 36.5", with longer lengths of 37.5" and 38" also available. Players of about 5' 2" (155cm) height and taller normally use 36.5" sticks.
Longer sticks are normally only used by players of about 6' (180cm) or taller. However it has been known for shorter players to use 37.5" or 38" sticks because they want the extra reach.

The traditional way to find out the correct stick length was to hold the stick up against the body and the stick should reach the hip bone. However, the more modern way to establish the correct size is to hold the stick with both hands at the top of the stick (as if to hit the ball). If you are too crouched over the stick is too short, if you are too upright it is too long.
Are composite sticks unbreakable? Are composite sticks unbreakable?
No stick, whether composite or wood is unbreakable. If a stick breaks within six weeks of purchase, it will usually be replaced without quibble.
How long will my stuff take to arrive?
Any orders placed before 13:30 will be despatched the same day (Monday to Friday) as long as the order is in stock.
If the items you have ordered are out of stock, you will be informed within 48 hours and given the option of waiting for the stock to come in or cancelling your order.
For items such as sticks and shoes, we use a secure next day delivery service (within the UK) and a signature will be required. Bear this in mind when choosing your delivery address.
For smaller items such as shorts and gloves, we use Royal Mail Recorded delivery (UK only). This normally takes up to three working days and will require a signature.
 
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